Support
For CartReason AI support, contact support@cartreason.com.
Information to include
When contacting support, please include as much of the following information as possible:
- Shop domain
- Theme name
- Issue description
- Screenshots, if available
- Steps to reproduce the issue
Urgent business impact
If the issue has urgent business impact, include [Urgent] in the email subject so it can be identified more easily.
Policy links
You can also review our Privacy Policy and Terms of Service.